Our Frequently Asked Questions

Can bamboo be laid directly to joists?

No, most bamboo boards are manufactured at 14mm thickness. Whilst bamboo is quite dense (especially strand woven), you need at least 18-19mm for structural support. It is best to lay a structural particle board or similar and lay over that.

Can bamboo be refinished?

Yes, most bamboo can be sanded and recoated up to 4-5 times depending on the wear and tear over time.

How long before I need to refinish my bamboo floor?

Under normal conditions the surface should last up to 10 years before it needs refinishing in a domestic installation.

Are the boards end matched?

Yes, we use a waxed, four-sided clicked system.

How do I know if I am buying quality bamboo flooring?

Generally it is hard to tell just by looking at the product. As with most things, if the price sounds cheap than the product usually is!

What is cupping?

Cupping is when the boards turn up at the edges creating a cupping effect. This can be caused by a number of things:

  • Incorrect installation methods (not enough space for expansion for example)
  • Inferior quality (too much moisture content at the time of manufacturing)
  • Too much moisture in the sub floor
  • Very High humidity or extreme changes in air temperature
  • Not enough ventilation to the area
  • These things are not confined to bamboo but can and do affect most timbers. In most instances cupping can be remedied by sanding and recoating.

What is the difference between tongue and groove and a click system?

All bamboo floors were traditionally tongue and groove just like timber floors. T&G refers to the tounge and groove in which the pieces are
binded together with glue. A click system allows you to float the floor and works just as well – if not better and is far easier to install without the need to glue the boards. Since our bamboo weighs 16kg per m2, it really is quite heavy and will not move much at all.

Will floating the bamboo make it sound hollow?

Our strand woven bamboo flooring is so dense, there’s really not much difference between gluing the boards as apposed to floating them. We also reccomend using our acoustic underlay that offers comfort underfoot, as well as the quiet acoustical properties.

Will Bamboo Mark?

Yes. You should always try and protect your floor by putting felt pads on the bottom of chairs, tables and any other items that may be moved frequently across your floor.

How long should my floor last?

Whilst Bamboo flooring is very durable high quality floor covering, like any good timber it is not bullet proof and needs to be maintained. If so it will last a life time!